FAQ

Where in Hatfield, MA is Western Mass Storage Solutions located?
Western Mass Storage Solutions is located at 164 West Street, West Hatfield, MA 01088.

What are the office hours at Western Mass Storage Solutions?
Monday - Friday: 8:30 AM to 5:00 PM
Saturday - Sunday: CLOSED
What are the access hours at Western Mass Storage Solutions?
Access your storage unit 6AM - 10PM, 7 days a week
Am I required to store long-term at Western Mass Storage Solutions?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my Western Mass Storage Solutions storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit at Western Mass Storage Solutions?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store at Western Mass Storage Solutions?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What type of security features does Western Mass Storage Solutions offer?
Fenced and gated property.